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Privacy
This page explains exactly what happens to the details you give SoCal Mobile Dent Repair through the estimate form, a phone call or an email.
The estimate form
The form on our estimate page asks for your name, phone number, email (optional), the city where the car is, the year, make and model, what needs fixing, notes about the damage, up to four photos and how you would like us to reach you. Your browser shrinks the photos before they are sent.
When you press send, all of it goes to our server, which puts it into one email with the photos attached and sends that email to the business inbox. The server does not keep your name, email, notes or photos. The only records it keeps are the three listed in the next section. If you gave a valid email address, the email is set up so that our reply goes to you.
The form shows this sentence above the send button: By sending this you agree that SoCal Mobile Dent Repair may call, text or email you about this estimate. Your details and photos are used to answer this request and for nothing else.
What the server keeps, and for how long
- A send counter for your IP address. To stop floods of junk sends, the server keeps a count of sends filed under your IP address and the clock hour, and it stops sending after 10 in one hour. Each counter is deleted automatically two hours after the last send it counted.
- The digits of your phone number, for 10 minutes. This catches a form sent twice by accident, so we do not get the same request two times. The record is deleted automatically after 10 minutes.
- A 90-day log. For each request the server keeps the service you picked, the city, the vehicle, how many photos you attached, the page you sent the form from and the time. The log holds no name, phone number or email. Each entry is deleted automatically after 90 days.
The form also has a hidden field and notes how long the form was open, both to tell people from bots. Neither is kept.
Phone calls and email
Mail sent to help@socalmobiledentrepair.com is forwarded to the business inbox. We use what you tell us on a call or in an email to answer you about your repair.
No analytics or advertising tags
This site carries no analytics tags, advertising tags or tracking pixels, and it loads its fonts and images from its own server. Like any website, the hosting service sees the requests your browser makes in order to deliver the pages.
Questions about this page? Email help@socalmobiledentrepair.com.